Account Verification (KYC) At Koru Casino
Koru Casino runs KYC to confirm the account holder’s identity, residential address, and ownership of the payment method before processing certain withdrawals and when risk checks are triggered.
- Identity (ID/Passport): Koru Casino requests a clear photo or scan of a valid government ID (passport, national ID card, or driving licence). The image must show the full document, all four corners, and the photo and expiry date. If Koru Casino can’t read the MRZ (the two lines of code on a passport) or the document is cropped, the file gets rejected and must be resubmitted.
- Address proof: Koru Casino accepts a document dated within the last 90 days that shows your full name and current address. Typical options are a utility bill (electricity, water, gas), a bank statement, or an official tax/municipal letter. Screenshots from apps and edited PDFs are refused if the issuer name, date, or address block is missing.
- Payment method: Koru Casino checks the payment method used for deposits or withdrawals. For bank cards, you upload images of the front and back with the middle digits covered (keep the first 6 and last 4 visible) and the CVV fully hidden; the name and expiry date must remain visible. For e-wallets, Koru Casino asks for a screenshot or statement page showing the account holder name/email and recent transactions that match the casino deposit history; transaction IDs and dates must be visible.
Koru Casino typically asks for verification when you request a first withdrawal, when your withdrawal amount is higher than your recent deposit pattern, when you change key account details (name, address, phone, or email), when you add a new payment method, or when automated checks flag duplicate accounts or unusual activity.
Submission happens in the account dashboard under verification, where you upload files and wait for status updates. Koru Casino rejects photos with glare, heavy blur, low resolution, or mismatch between the profile name and the document.
Review time is commonly 1–24 hours after all documents are uploaded, and it can extend to 48–72 hours during peak periods or if the first set